Refund & Return Policy

Thank you for shopping with us. We are committed to providing high-quality dietary supplements and ensuring a smooth shopping experience. Please review our refund and return policy below.

📦 Returns (Due to Product Safety Regulations)

For health and safety reasons, all dietary supplement products are considered consumable goods.

  • Opened or used products are not eligible for return or refund
  • Unopened and unused products in their original packaging may be returned within 30 days of delivery
  • Returned items must be in original condition, including all packaging and labels

We are unable to accept returns for:

  • Opened or partially used products
  • Items returned after 30 days of delivery
  • Products purchased on clearance or final sale (if applicable)
  • Personal preference (taste, perceived results, etc.)

💰 Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to your original payment method
  • Processing time: 5–10 business days
  • Your bank or credit card provider may require additional time to post the refund

🚚 Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

To resolve the issue, we may offer:

  • A free replacement
  • A partial refund
  • A full refund (depending on the situation)

Please include:

  • Order number
  • Photos of the product and packaging
  • Brief description of the issue

📬 How to Request a Return or Refund

To initiate a request, please contact our support team:

📧 Email: [your support email]

We typically respond within 24–48 hours.

⏳ Processing Time

  • Customer support response: 24–48 hours
  • Return approval review: 3–7 business days
  • Refund processing: 5–10 business days (after approval)

🌿 Important Notes (Supplements Disclaimer)

Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.
Individual results may vary.

🔄 Policy Updates

We reserve the right to update or modify this policy at any time. Changes will be posted on this page.

⭐ Trust & Transparency Note (Conversion Optimization)

We stand behind the quality of our products. If you experience any issues with your order, please reach out—our support team is here to help resolve concerns fairly and quickly.