Cancellation policy

Some items in our store may be offered to you via subscription, pre-order, or try-before-you-buy. This cancellation policy explains how you can modify or cancel these types of purchases.
Subscriptions
When you sign up for a subscription, you will receive recurring shipments. These are based on the duration and frequency of the subscription you select.
Your payment information will be stored securely and you will be charged for each of these shipments, unless you choose to pay in advance.
Some subscriptions may automatically renew at the end of their term. If you do not wish to renew a subscription, you can cancel it.
If you want to cancel or modify your subscription, you can do so at any time. Your order confirmation emails contain links to your order. From there you can manage your subscription.
Please see our returns policy for more details on returns and refunds.
Pre-orders
When you place a pre-order, you are purchasing a product that is out of stock or will be available soon, but is not yet part of our inventory. We may not charge any amount or we may request a partial deposit at checkout, save your payment method, and then process the order and charge the full amount or the remaining payment at a future date.
You can cancel a partially paid pre-order that has not yet been processed. If the order has already been processed, you will not be able to cancel it, but you can request a full or partial refund. Please see our returns policy for more details on returns and refunds.
Try Before You Buy
When you purchase an item with the "try before you buy" option, we authorize your payment method before processing the order. You will have a specified period to decide if you want to keep the item. After that period, if you have not returned the item, we will charge your payment method for the full amount.